If you can’t get your problem solvedin a long time and you think the support is not trying to help you to

solve theproblem really, you can report this case here, then the manager will check yourproblem

and review the conversation history between you and the support, if thesupport was not doing his work

well, he will get a punishment. When you report at here, you’d better post the post link you submitted

before or any picture ofyour conversation with the support on forum or skype.